What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow websites to remember your preferences, login status, and other information that makes your browsing experience more convenient and personalized.
How We Use Cookies
InfraMap AI uses cookies and similar tracking technologies to enhance your experience on our website and platform. We use cookies for the following purposes:
- Essential website functionality and security
- Remembering your preferences and settings
- Analyzing website usage and performance
- Providing personalized content and recommendations
- Measuring the effectiveness of our marketing campaigns
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
- Authentication and session management
- Security and fraud prevention
- Load balancing and performance optimization
- Basic website functionality
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.
- Language and region preferences
- User interface customizations
- Form data retention
- Accessibility features
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Page views and user journeys
- Traffic sources and referrals
- Feature usage and engagement metrics
- Error tracking and performance monitoring
Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.
- Targeted advertising and retargeting
- Campaign effectiveness measurement
- Social media integration
- Cross-device tracking
Third-Party Cookies
We may allow third-party companies to place cookies on our website to provide services such as analytics, advertising, and social media features. These third parties have their own privacy policies and cookie practices.
Analytics Providers
- Google Analytics - Website traffic and user behavior analysis
- Mixpanel - Product analytics and user engagement tracking
- Hotjar - User experience and heatmap analysis
Marketing and Advertising
- Google Ads - Advertising and conversion tracking
- LinkedIn Marketing - Professional network advertising
- Facebook Pixel - Social media advertising and tracking
Support and Communication
- Intercom - Customer support and messaging
- Calendly - Meeting scheduling integration
- Typeform - Form and survey functionality
Cookie Duration
Cookies may be either "session" cookies or "persistent" cookies:
Session Cookies
These cookies are temporary and are deleted when you close your browser. They are used for essential functions like maintaining your login session.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and provide a more personalized experience.
Retention Periods
- Essential cookies: Session or up to 1 year
- Functional cookies: Up to 2 years
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 2 years
Managing Your Cookie Preferences
You have several options for managing cookies:
Cookie Banner
When you first visit our website, you'll see a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time using our cookie management tool.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies
- Delete existing cookies
- Receive notifications when cookies are set
Opt-Out Tools
You can opt out of certain tracking cookies using industry opt-out tools:
- Network Advertising Initiative (NAI) opt-out
- Digital Advertising Alliance (DAA) opt-out
- European Interactive Digital Advertising Alliance (EDAA) opt-out
Impact of Disabling Cookies
While you can disable cookies, doing so may affect your experience on our website:
- Some features may not work properly
- You may need to re-enter information repeatedly
- Personalized content and recommendations may not be available
- We may not be able to remember your preferences
Essential cookies cannot be disabled as they are necessary for the website to function.
Mobile Applications
Our mobile applications may use similar tracking technologies, including:
- Mobile device identifiers
- App usage analytics
- Push notification tokens
- Location data (with permission)
You can manage these preferences through your device settings or within the app itself.
Do Not Track Signals
Some browsers include a "Do Not Track" feature that sends a signal to websites you visit indicating you do not wish to be tracked. Currently, there is no standard for how websites should respond to these signals.
We do not currently respond to Do Not Track signals, but we provide other ways to control tracking as described in this policy.
International Transfers
Some of our third-party service providers may be located outside your country of residence. When you consent to cookies, you also consent to the transfer of your information to these providers, subject to appropriate safeguards.
Children's Privacy
Our services are not intended for children under 16, and we do not knowingly collect information from children through cookies or other tracking technologies.
Security
We implement appropriate security measures to protect information collected through cookies, including:
- Encryption of sensitive data
- Secure transmission protocols
- Access controls and authentication
- Regular security audits and updates
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through:
- Email notifications to registered users
- Prominent notices on our website
- Updates to our cookie banner
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@inframapai.com
Address: InfraMap AI Privacy Office
123 Innovation Drive, Suite 400
Toronto, ON M5V 3A8, Canada
Cookie Management: cookies@inframapai.com